To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
Reviewed in the United States on November 26, 2018
So, I tried to apply for the card, got to the 3rd step and could not submit without reviewing the terms & conditions. Did that, but it then would not let me get back to my application. So, I did it again - same result. So, I thought I'd start a chat to let them know of the problem. After explaining the situation in the Chat 5 times - literally - I was transferred to a phone agent, who told me to try it again because she had not heard of this issue. When I informed her that I had already tried twice, she basically told me there was nothing she could do. I asked if she could escalate the problem because I saw another customer who had the same issue - I even read the review to her. She told me again that she had not heard of the issue and there was nothing she could do. Well, Amazon, usually I'm impressed with your service - you missed the boat on this one.
I filled out the application and was asked to read the terms and conditions first. It would not let me submit otherwise. I did so and could not get out of the T&C without losing my application so I could never hit submit. Disappointed it did not work, I tried multiple times. I have always loved AMEX and a huge Amazon fan, both for the frictionless yet secure experiences they provide. This was more frustrating than frictionless.
I have spent 38 years trying to get AMEX credit and be it $500 or $5000, I am happy to be approved. I already had the Chase Visa with $9500 credit but the APR was too high....Its been paid off and now Ill switch my Amazon Credit decisions that aren't Debit to AMEX and build a great history with them.... Plus the card is pretty spiffy or so I think!
Reviewed in the United States on December 14, 2018
I arrived here via an email "from" Amazon, advertising this business AMEX/Amazon card. After clicking the email, and redirected to the Amazon page, I read the offer, and the customer reviews. After seeing so many negative reviews associated with a glitch in processing applications from the month prior, I thought to myself, "Well if Amazon is promoting this card via an email, obviously they have the glitch fixed." WRONG! After submitting all of the most important and private of identity and banking information, the processing page froze for several minutes, before popping up a page that apologized for the error, and stated that as a security feature, my application had been deleted from all amazon servers. It then suggested that I wait a few minutes and resubmit an application. This failure has caused much stress and feelings of vulnerability, as I have not only been tricked into submitting my most prized identity information, and promptly lost it into the web. Not even sure this is a legitimate Amazon site from that promotion email, now it seems more like a sophisticated fishing scam. Now if I inquire into the matter, "Amazon" will have no record, as the application/transaction was "deleted from all of the servers." If indeed this was a legitimate offer, well thanks for nothing, as its been a complete waste of time, and a cause for concern. Small business owners have enough to do and worry about already. And now thanks to this persistent "glitch", I've got to add additional credit monitoring to my schedule. Absolute HEADACHE & WASTE OF TIME!